AK Paddlesports Policies

Renter must provide valid drivers license and credit card at time of pick up or item(s) will not be released.  All daily rentals require a credit card to be saved on file for possible damages/cleaning fees.

Check-Out Procedures 


Before leaving AK Paddlesports, you are responsible for inspecting all equipment carefully and to bring any missing or damaged equipment to a staff member's attention. Make sure any discrepancies are noted on the rental agreement. Failure to note any discrepancies may result in a fee for damaged or missing equipment. If needed, please ask a staff member for assistance with inspection and/or instructions on how to properly set-up the equipment. 


It generally takes 30-45 minutes to check out watercraft. Please consider this as you make your reservation.

Equipment Damage

Rental Fees do not cover any portion of damages to equipment. Any damage to equipment interfering with subsequent rentals or reservations will be charged the entire cost of the subsequent rental in addition to all equipment repair and/or replacement costs.

Refundable $10.00 cleaning fee per boat (NO smoking in/on watercraft)

If boats are returned clean $10 fee will be returned within 14 business days

 

Late Fees

Late fees are assessed at 1.5 times the daily rate for each day the equipment is not returned.  This is strictly enforced as it jeopardizes another person's trip. Any late equipment affecting another person's rental will be charged the entire cost of the other rental.

Cancellation Policy 


  • Cancellations made 30 days before pick up date pay $20 cancelation fee & receive 100% refund.

  • Cancelations made 29-8 days before pick up date pay $20 cancelation fee receive & 80% refund.

  • Cancellations within 1 week of pick-up date will pay $20 cancelation fee receive a 50% refund or 100% AK Paddlesports voucher (good for 12 months & based on availability). 


  • Cancellations within 24 hours or less of scheduled pick-up receive no refund. 


  • Early returns or late pick up will not be refunded.

  • Cancellation fees assessed at time of cancelation.

Delivery

  • Delivery/pickup to Anchorage or Valley request quote (based on location)

  • Delivery/pickup to Chugiak area lakes (Mirror, Beach, Fire lakes) $25

  • Delivery/pickup to Eklutna Lake $50

    • There is no cell service at Eklutna Lake, so these rules apply:​

      • Be on time for your rental- if late a $20 late fee will be added to your rental; we will only wait 20 extra minutes, after 20 minutes we leave with the equipment and you are subject to the cancellation policies outlined above.

  • Remain with equipment until it has been picked up by AK Paddlesports, failure to do so will result in a $50 abandoned equipment fee.

 

Rental Fees

  • Weekly rate applies to any 7 day time period.

*All policies are subject to change at any time*

updated 5-19-20

 

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