AK Paddlesports Policies

Renter must provide valid drivers license and credit card at time of pick up or item(s) will not be released.  All daily rentals require a credit card to be saved on file for possible damages/cleaning fees.

Reservation Requests

Payment of reservation invoice is due upon receipt.  Reservations are not guaranteed until payment is received by AK Paddlesports.

Check-Out Procedures 


Before leaving AK Paddlesports, you are responsible for inspecting all equipment carefully and to bring any missing or damaged equipment to a staff member's attention. Make sure any discrepancies are noted on the rental agreement. Failure to note any discrepancies may result in a fee for damaged or missing equipment. If needed, please ask a staff member for assistance with inspection and/or instructions on how to properly set-up the equipment. 


It generally takes 30 minutes to check out watercraft. Please consider this as you make your reservation.

Equipment Damage

Rental Fees do not cover any portion of damages to equipment. Any damage to equipment interfering with subsequent rentals or reservations will be charged the entire cost of the subsequent rental in addition to all equipment repair and/or replacement costs.

Late Fees

Late fees are assessed at 1.5 times the daily rate for each day the equipment is not returned.  This is strictly enforced as it jeopardizes another person's trip. Any late equipment affecting another person's rental will be charged the entire cost of the other rental.

Cancellation Policy 


  • Cancelations prior to 1 week before rental date pay 20% cancellation fee and remaining balance refunded. 

  • Cancelations within 1 week before rental date

    • Pay 20% cancelation fee and remaining balance is credit for future use. 


    • OR 50% cancelation fee and refund.

  • Same day cancelation NO refunds or credit

  • Early returns or late pick up will not be refunded.

  • Cancellation fees assessed at time of cancelation (NOT reservation).

Delivery

  • Delivery/pickup to Anchorage or Valley request quote (based on location)

  • Delivery/pickup to Chugiak area lakes (Mirror, Edmunds, Beach, Fire lakes) $20

  • Delivery/pickup to Eklutna Lake $50

    • There is no cell service at Eklutna Lake, so these rules apply:​

      • Be on time for your rental (drop off and pick up)- we will possibly wait 30 extra minutes, after that we leave with the equipment and you are subject to the cancellation policies outlined above.

  • Remain with equipment until it has been picked up by AK Paddlesports, failure to do so will result in a $50 abandoned equipment fee.

 

Rental time periods

  • Daily rate applies to the date of rental 8am-10pm (not 24 hours)

  • Weekly rate applies to any 7 day time period.

*All policies are subject to change at any time*

updated 9/16/20

 

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